Refund policy

Return & Refund Policy

We want you to be happy with your purchase from Main Street Products. Eligible items may be returned within 14 days of receiving your order.

To be eligible for a return, the item must be unused, unopened, and in its original condition and packaging. Proof of purchase may be required.

Non-Returnable Items

For health, hygiene, and safety reasons, we cannot accept returns of opened or used skincare, bath and body, cosmetics, personal-care, or oral-care/teeth-whitening products.

We also cannot accept returns on personalized or custom-made items, gift cards, or items marked final sale.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or you receive the wrong item, contact us as soon as possible at mainstreetproducts627@gmail.com so we can review the issue and make it right.

Returns

Before returning an item, please contact us at mainstreetproducts627@gmail.com. Returns sent without contacting us first may not be accepted.

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds

Once your approved return has been received and inspected, we will notify you. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.